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Carpet cleaning across London

Lifted fromthe fibres,not the surface.

Vacuuming takes what is loose. Extraction takes what the fibres have been holding. We clean rooms, stairs and landings, and we are honest about what will and won't lift.

  • Vetted, uniformed cleaning teams
  • £2 million insurance cover
  • Covering all of London

Get your free quote

A few quick details, a real price back fast.

Optional extras

No obligation. We only use your details to quote.

Method
Extraction cleaning
Where
Rooms, stairs, landings
Also
An extra on other cleans
The quote
Free, no obligation

What a carpet does

A carpet is a filter nobody changes.

It catches what falls on it and what is walked in. It just never says so.

Carpet is soft, and softness is the point: it is also why it holds so much. Pile is thousands of fibres standing close together, and that structure catches whatever lands on it, from crumbs and hair to the fine grit on the bottom of a shoe. It holds all of that long after the surface looks fine.

Vacuuming does part of the job. It lifts loose soil from the top of the pile and some from below it, and done often it is the best thing you can do for a carpet. What it cannot do is reach what the fibres have taken hold of: grease from feet and food, residue from spills, the film that builds up over months and leaves a carpet looking dull however often it is run over.

Why extraction is a different job

Extraction cleaning works a cleaning solution into the pile so that it can loosen what is held there, then lifts it back out again, solution and soil together. The point is in the second half: the dirt leaves the carpet rather than being pushed around in it. That is the gap between a carpet that has been vacuumed and a carpet that has been cleaned.

Where it earns its place

It is the usual answer when a carpet looks tired despite regular vacuuming, before you move in or out, or after a spill or an accident. It also goes well with other cleans: carpets are an optional extra on the quote form for an end of tenancy clean or a deep clean.

The pass

Watch one pass.

Drag the wand along the strip, or just scroll. It is an illustration of the idea: the pile is cleaned, and then it has to dry.
  1. Worked in
  2. Lifted out
  3. Left to dry

After. The dirt has gone with the water. The carpet is damp, not wet, and needs to dry: usually several hours to a day, depending on ventilation.

An illustration of the idea, not a photograph of your carpet.

Four places a carpet works hardest

Know your carpet.

Tap a card for what helps, what to expect and what to tell us. It is the honest version of a quote.

Where feet go

Walking lanes

The strip from the front door to the sofa, and the path round the bed. Dirt is ground in where people walk.

Walking lanes

What helps
Extraction works the solution into the pile along the whole lane, not just the visible patch, and lifts it back out.
What to expect
A lane can look darker than the rest of the room because it has taken more foot traffic. It usually looks much more even afterwards, but worn pile stays worn.
Tell us
Which rooms, and whether the carpet is new, old or already worn in the lanes.

Spills and drops

Food and drink

Coffee, wine, juice, the dropped plate. A mark that goes in wet dries into something harder to shift.

Food and drink

What helps
Blotting a fresh spill with a clean cloth, not rubbing it, before the clean. Extraction then lifts what remains.
What to expect
Many marks lift. Old, set or dye-based stains may not come out completely, and we won't promise that they will.
Tell us
What caused the mark and roughly how long ago. It changes what is realistic.

Living with animals

Pets and odours

Paw marks are the easy part. Odour that has soaked down into the backing is harder.

Pets and odours

What helps
Extraction lifts what sits in the pile. Odour that has soaked deeper takes longer to shift.
What to expect
A surface mark and a deep odour are different jobs. We'll say honestly which one yours looks like.
Tell us
Where the marks or smell are, what pet, and how long it has been there.

Hard use, small areas

Stairs and edges

Stairs, landings and the strips along skirting boards. Small areas, heavy wear.

Stairs and edges

What helps
Stairs are done step by step, and edges are included.
What to expect
Stair treads carry more foot traffic per inch than any room, so they often show the biggest difference, and the most wear.
Tell us
How many flights, and whether the stairs are carpeted on the risers as well as the treads.

What to expect

Honest about the limits.

What a clean can do, what it can't, and how long it then takes to dry.

A carpet clean is good at one thing: taking out what is held in the pile. It is not a repair. It can make a tired carpet look far better, and it can leave the fibres as clean as they can be. It cannot put back pile that has worn away, or colour that has faded.

Stains

Plenty of marks come out, and a fresh one has the best chance. Old, set or dye-based stains, and damage to the fibres, may not lift completely, and no cleaner can honestly promise that every one will. What we can do is tell you, before we start, what looks realistic for the mark in front of us. The more you can tell us about what caused it and when, the better that answer is.

Drying

Extraction uses water, so the carpet has to dry after it. It is damp rather than soaked when we finish, and it usually dries in several hours to a day, depending on ventilation. An open window and some airflow help a great deal. Plan for it: keep feet off while it is damp if you can, and think about where pets will go.

Wool and other delicate carpets

Not every carpet takes every treatment. Wool needs more care than most, and the WoolSafe scheme exists to certify cleaning products as suitable for it. If your carpet is wool, or you are not sure what it is, say so in the quote notes and we will say what we can do before you commit.

WoolSafe certifies cleaning products as suitable for wool carpets.
The WoolSafe scheme, summarised (opens in a new tab)

What you are paying for

Vacuuming takes what is loose. Extraction takes what the fibres hold.

That is the whole difference, and it is why they are two different jobs.

Your part

A few minutes that make the clean better.

None of it is hard. Tick it off and the sheet gets its seal.
Before we arrive
0 of 5

What makes the quote accurate.

  • How much. The number of rooms and flights of stairs, so the quote covers all of it.
  • What it is. Wool, synthetic, or unsure. It changes what we do.
  • What is on it. Marks, pets and smells, with how long they have been there.

How it works

From the quote to a dry carpet.

Four steps, the same every time.
  1. Tell us about the carpet

    Postcode, how many rooms or flights of stairs, and what the carpet is made of if you know. Marks and pets go in the notes.

  2. Get your price

    A real price back, with no obligation. The quote spells out which areas are included and any extras you have asked for.

  3. Book your day

    Pick a date that leaves the carpet room to dry. We confirm the date, the details and the team.

  4. Clean, then dry

    A vetted, uniformed team cleans the carpet area by area. You keep it ventilated while it dries.

Questions

Carpet questions, answered.

Can't see yours here? Call us or use the quote form and we'll come back to you.

A vacuum lifts what is loose on and in the pile. Extraction cleaning works a cleaning solution into the fibres and then lifts it back out, along with what it has loosened. The first keeps a carpet tidy, the second deals with what the fibres are holding on to.

Usually several hours to a day, depending on ventilation. An open window and good airflow help. The carpet is damp rather than soaked when we finish, but it is worth planning where feet, pets and furniture go while it dries.

Not always, and no cleaner can honestly promise it. Many marks lift, but old, set or dye-based stains and damage to the fibres may not come out completely. Tell us what caused a mark and how long ago, and we'll say what to expect.

Tell us in the quote notes if the carpet is wool, or if you are not sure what it is. Wool needs more care, and the WoolSafe scheme certifies cleaning products as suitable for it. We'll say what we can do for your carpet before we book.

Say in the quote notes if the carpet has pet marks or smells. Odour that has soaked down into the backing can be harder to shift than a surface mark, so it helps to tell us where it is and how long it has been there.

Yes, stairs are part of what we are asked to do. Tell us how many flights or rooms you want done in the quote notes, so the quote covers all of it.

Yes. Carpets are an optional extra on the quote form for end of tenancy, deep and other cleans, and you can book carpet cleaning on its own.

Fill in the quote form with your postcode, how many rooms or flights of stairs, and anything you want us to know about the carpet. We come back with a real price, with no obligation.

Every London borough, and the City of London. Add your postcode to the quote form and we'll confirm.

Ready when you are

Ready for carpets that feel clean underfoot?

Tell us how many rooms and stairs, and what the carpet is. A real price back, no obligation.

  • Vetted, uniformed cleaning teams
  • £2 million insurance cover
  • Covering all of London
020 7164 0343

Get your free quote

Four quick details. A real answer, fast.

Optional extras

No obligation. We only use your details to quote.

CallGet a quote